Demanding Safety at GABA

safety firstThe COVID-19 pandemic is continuing with record cases in Japan, especially in the Tokyo area. The General Union believes that protecting workers health and economic position is the top priority.

So, we have submitted demands to GABA that we believe protect the health of clients, instructors and staff. As well as maintaining a livable income for Gaba Instructors.

These demands include protecting workers current rates of payment if they reduce their lessons for the purposes of safety, make the current difficult lesson cancellation system simpler and efficient, make sure air flow is at a premium, ensure covid-19 testing is done above the standards of the public health center and promote transparency for all covid19 cases at a GABA LS.

With GABA workers and the General Union working together we believe can make the workplace safer for all.

A list of the demands can be seen here.

COVID-19 Safety at Gaba Corporation

safety1stThe General Union remains concerned about COVID-19 safety measures and transparency at Gaba Corporation. The union has been raising these issues since February 2020.

The company has taken some measures to improve safety, but has refused to allow teleworking, or even for instructors to only teach online lessons in the Learning Studio and not teach face-to-face lessons.

Japan continues to experience high numbers of COVID-19 cases. As of July 1st, it has an official death toll of 14,735. 11,276 of these were in 2021, which is only half over. The spread of the more infectious variants is a concern, especially as Gaba allows clients to drink in lessons, which involves removing their mask while sitting right next to the instructor.

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We Demand Safety First at GABA

The General Union has been raising safety issues with Gaba Corporation for many years, and this is a concern more than ever since the start of last year, when the COVID-19 pandemic began.

This pandemic is not over and is getting worse in Japan. In all of 2020, Japan's official death toll was 3,459. It is only May 2021 and there have been over 8000 (official) deaths this year in Japan.

It is impossible to social distance inside a Gaba booth, where clients and instructors are speaking in a place with poor ventilation, usually about 90cm from each other. Wearing masks is not enough especially as masks do not block all viral particles. Wearing only a plastic face shield in online lessons creates risks for others in the Learning Studio.

As General Union members at GABA our job is to reduce COVID risk and therefore reduce the risk of death or serious illness. We want to keep ALL GABA employees and clients as safe as possible.

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Help us make GABA a better workplace for all by signing the petition

You too can back the union demands by signing our petition at www.bit.ly/gabapetition.

The recent coronavirus outbreak has highlighted serious inadequacies such as a lack of physical and financial security for Gaba instructors. The company has faced various disasters such as the March 11th 2011 triple disaster, Typhoon Hagibis #19 in 2019, and this year’s COVID-19 pandemic.

While Gaba continually makes changes to the contract to suit the operational concerns of the company, such as the introduction of the recent online lessons, Gaba does not likewise amend the contract to respond to important issues for instructors.

When it responds to these, it does so on an ad hoc basis in the form of temporary changes such as with a “Letter of Understanding” which also does not fully take into consideration the voices of instructors. These are also done unilaterally.

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GABA: COVID-19 Case At Ikebukuro Learning Studio

On Monday August 10th, GABA closed its Ikebukuro Learning Studio (LS) after an instructor contracted COVID-19.

The LS was closed on the evening of August 10th, the whole day of August 11th, and then extended to August 12th.

On August 13th, the LS opened for lessons again.

GABA’s transparency in this case has improved from the Omotesando LS case, where only Omotesando instructors were told about an ill client at their LS, without details, and the Jiyugaoka LS case, where a client with COVID-19 was hospitalized and passed away shortly after taking GABA lessons.

In that case, GABA never officially informed instructors or staff, nor did it publish anything on its website.

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GABA: Union Demands More Transparency Over COVID-19 Concerns

The General Union has learned that a client from Gaba Corporation's Jiyugaoka Learning Studio (LS) passed away from COVID-19.

Gaba Corporation has not communicated this to instructors, regular staff, or anyone else.

According to the WHO guidelines used by Japan's Public Health Centers, people should be traced from two days before the onset of disease.

Regardless of these guidelines, the company should have informed instructors and all staff of what occurred, especially as it was already aware of the Omotesando case.

It is unacceptable to just ignore what happened and not tell anyone.

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Gaba Corporation Hides COVID-19 Case From Instructors

gaba covid 19As prefectures across Japan leave the state of emergency, Gaba Corporation is reopening its Learning Studios, and the union hopes for the best.

However, it is concerned about something that has come to light and the company's response to it:

The company avoided telling instructors about a COVID-19 case that occurred at the company.

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Looking Out For Instructors At Gaba Corporation

In 2020 Japan, like many countries around the world, has been grappling with the effects of the COVID-19 pandemic.

The General Union has been in contact with Gaba Corporation about this since February, before the first Learning Studio shutdown.

We have been following up issues of safety and financial security as the situation has developed.

The health and safety of instructors, clients and staff is the top priority for the General Union.

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Safety at GABA

earthquake drill2019 has seen a number of news stories that relate to safety. In the course of daily life there are various workplace accidents and disasters even in office-style workplaces.

Since the Tohoku Earthquake on 11 March 2011, the General Union Gaba Branch has been raising the issue of safety preparations at Gaba as the company didn’t seem to be at all prepared for such a disaster.

The company has responded to the union’s concerns by conducting semi-regular evacuation drills at Learning Studios and has provided emergency supplies to all lesson booths.

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Harassment by Gaba Clients - What You Can Do if It Happens

gaba harassmentFor some years, the General Union's Gaba branch has been following up the issue of clients harassing instructors.

After the union repeatedly raised the issue, company published guidelines about blocking clients, which can be found buried away under "Instructor Policy" >> "Professionalism" >> "Inappropriate Behavior Instructor policy" (see below).

Unless instructors take a very deep dive into the back pages of the Gaba site they are unlikely to find this.

Things have improved somewhat, but talking to new instructors coming into the system makes it clear that this issue is still not being adequately covered.

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Gaba Corporation Safety Preparation Survey

The General Union has raised safety issues with Gaba on many occasions, resulting in more emergency drills and emergency supplies being provided for all lesson booths.

In light of the recent horrific fire in Kyoto resulting in a large number of deaths, and the general possibility of fire, earthquakes and other dangers, we would like to check in with instructors about the current safety situation at Gaba.

We hope that you'll take this quick and anonymous survey as we would love to hear from as many people working at Gaba as possible.

Is Schedule Flexibility At Risk At Gaba?

Instructors at Gaba have always been able to submit their schedules for times they would like to work and have them approved and made available for clients to book without impediments. This flexibility is one of the main reasons why many people choose to work at Gaba.

This seems to have changed since the implementation of the new booking system at the beginning of 2018.

Schedules have been rejected and instructors are now being asked or directed to submit schedules for times they do not wish to work. 

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Gaba: Instructors Views On The New Schedule Submission System

The General Union has sent correspondence to Gaba about the new schedule submission system, and will hear back on April 16th.

In the meantime, here are a few of the many responses we received from instructors to our anonymous instructor survey:

"Gaba is still enticing new instructors to join the company with the promise of flexibility in their schedules, which is no longer the case."

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Injuries And Compensation At Gaba

Below, you'll see a Gaba lesson booth as it was on March 11th, 2011. It is now seven years since the Tohoku earthquake and tsunami. Several Kanto area learning studios were damaged that day.

Instructors who were at Gaba during and after the disaster will no doubt remember the disorganization at the company, the lack of preparation, and the fact the company decided it was a good idea to open on March 12th.

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Gaba Instructor Schedule Survey

Instructors at Gaba have been expressing discontent with the recent changes to Gaba's scheduling system.

Many Instructors work at Gaba largely because of the flexibility it offers, but that flexibility has been dramatically decreased in recent months.

A large number of instructors have spoken to the union expressing their view that flexibility is decreasing.

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Additional information